![]() ![]() To enable this new feature, go to settings > channel settings > voice channels and toggle the box that says “Log calls on start without waiting for recording. Make every conversation count NYC/Paris bit. You can also log Aircall calls from the beginning of a phone call and add internal notes throughout your call. Aircall is the phone and communication platform: easy to set up, easy to scale, integrates flawlessly with your favorite CRM. Select the appropriate phone numbers that return from Aircall.Provide your Aircall credentials such as your Aircall API Token ID and API Token Secret.Under “Channel Settings”, select “Voice Channels”.Start by going to your Re:amaze Settings menu.Getting started with Aircall from Re:amaze is super easy. Incoming call recordings from Aircall will be marked as resolved conversations. Incoming voicemails from Aircall will be marked as Open and Unresolved conversations. The two development teams at Re:amaze and Aircall are working together to enhance the integration so businesses can eventually make and take inbound calls directly within the Re:amaze dashboard! As manual tasks with the call option are only available with the Sales Assistant add. ![]() Make every conversation count NYC/Paris bit.ly/aircallapp Joined December 2013. Customers that have phone numbers attached to their identities will automatically be associated to incoming Aircall recordings and Aircall voicemails. Please note: Aircall works only in the Chrome browser. Aircall is the phone and communication platform: easy to set up, easy to scale, integrates flawlessly with your favorite CRM. This partnership between Re:amaze and Aircall brings you the ability to bring in Aircall call recordings and Aircall voicemails directly into your Re:amaze dashboard. Integrating Aircall with Re:amaze enhances your ability to provide seamless customer service alongside your other channels such as live chat, email, social media, SMS/MMS, and FAQ.
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